A4T
Transforming Patient Experience: the essential guide – available now! |
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Transforming Patient Experience: the essential guide is suitable for anyone with designated responsibility for improving patient experience – either as a provider of services or as a commissioner. It contains practical guidance and covers the crucial aspects of:
The resource includes the full research findings from What Matters To Patients? Developing the Evidence Base for Measuring and Improving Patient Experience a study undertaken by Kings College London and The Kings Fund. (Commissioned by the Department of Health and the NHS Institute in 2010.) The resource also highlights real life examples of how different types of organisations across the NHS have captured patient experience to drive service improvement, for example:
Transforming Patient Experience: the essential guide is intended to be a ‘living resource’ which we hope to update regularly with your case studies and ideas. We hope that it will prove to be a useful source of ideas and inspiration and enable you to optimise your existing endeavours. For more information, visit www.institute.nhs.uk/theguide
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National Joint Registry - Patient Focus Conference Free event on 23rd March |
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From 9.30am to 2pm including lunch at THE WELLCOME COLLECTION 183 EUSTON ROAD, LONDON NW1 2BE There will be short presentations to begin with from NJR members including clinicians to highlight NJR’s role and how we are working for patient safety. These will be followed by two more detailed workshops, one looking at our Public & Patient Guide and another, looking in more detail at NJR data and understanding the findings. The event will conclude after lunch with a panel Q&A – we will be inviting questions prior to the event as well as picking up on those prevalent topics discussed in the workshops. Please visit the website for more information or to book a place, please contact rebecca.beaumont@hqip.org.uk or call 020 7469 2546. |
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ARMA NewsARMA’s main channel of communication with its members is this website. As a key component of our service to the wider UK arthritis and musculoskeletal community, we are currently updating our website to ensure we continue to provide a valuable and easy-to-use resource. |
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Standards ActivitiesNews about development activities of the Standards of Care give recommendations to local service commissioners and providers for services for the main groups of musculoskeletal conditions. We greatly value the input of our licensees and want all members of the community to play an active role in this vital activity. We’ll consult you on any changes that may affect your condition and the wider comunity – ensuring standards remain high, yet achievable. |
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Commissioning NewsNews of our engagement at all levels from the Commissioning Board to the Consortia and Healthwatch. ARMA supports the development of the NHS commissioning board and welcomes their responsibility for specialised commissioning. ARMA encurages the wider engagement of patients and users and promotes the greater involvement of clinicians in commissioning activities. ARMA through its wider membership is keen to become more involved in the development of outcome measures, implementation of evidence based care pathways and commissioning.
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eCampainsPlease complete the below fields to sign up to our e-updates and receive the latest ARMA Campaigns news and actions. We’ll send you a monthly e-newsletter with news from our campaigns, ways to get invovled and information about other things going on in the community. We’ll also get in touch when there are campaign actions we need your help with, usually around once a month. We collect your address so that we can make sure we’re only sending you actions that are relevant to where you live. |
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ARMA News
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Improving access to NICE approved drugs |
| NICE is to produce a best practice guide to help trusts develop local formularies, as part of a move to ensure that all patients in England have access to clinically and cost-effective drugs. Local formularies provide a list of selected or preferred drugs available to local prescribers and have an important role in underpinning safe and effective use of medicines. However, there is currently no standard process or advice for putting together a local formulary which has led to variations across the country. A recent report into innovation in healthcare by the Department of Health has highlighted that not all local formularies are including all of NICE’s technology appraisals. This can lead to a postcode lottery where patients miss out on drugs approved by NICE. |
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Healthcare & Education Officer
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The Paget’s Association, the UK’s only charity supporting people with Paget’s disease of bone, is looking to recruit a Healthcare & Education Officer to build on the excellent work done by the current post holder. We are looking for an exceptional individual educated to degree level who is able to play a key role in the following areas:
The post is full-time (37.5 hours) but there are flexible working options available. For example the role can be home-based for part of the time, although the post holder would be expected to work from the office on a regular basis. The position is permanent subject to a satisfactory 6 month probation period. Salary, terms and conditions will be based on Band 6 nursing scale in the range of £25,528 to £34,189. The start point would be dependent upon experience. The Association operates a company pension scheme with 8% employer’s contribution. Appointment would be subject to satisfactory references and a Criminal Record Disclosure (Enhanced Level). The successful candidate must be self-motivated and self-administering, able to organise and prioritise his/her own workload. Experience of musculoskeletal conditions is essential, as is the ability to communicate with a wide range of audiences. An important part of the work will be the continuing development of the Association’s information system, so knowledge or experience of the Dept of Health’s Information Standard Scheme would be advantageous. Application is by e-mail to director@paget.org.uk using a CV, covering letter, supplementary form, with a translation exercise which all candidates must complete. The Paget’s Association works within Equal Opportunities Principles. Closing date for applications is: Friday 2nd March 2012 Interviews to take place in Walkden on Friday 30th March 2012 Appointment to commence 1st June 2012 The Paget’s Association, 323 Manchester Road, Walkden, Worsley, Manchester, M28 3HH Tel. No: 0161 799 4646 E-mail: director@paget.org.uk Contact: Marilyn McCallum To obtain an information pack go to the Association’swebsite NO AGENCIES PLEASE |
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The NASS en Masse sponsored walks are returning this year to London’s Richmond Park, Pollok Park in Glasgow, Bute Park in Cardiff and Portsmouth Pier in May to celebrate World AS Day. NASS is looking for as many people as possible to join them in each location to walk the 5km route and raise funds for NASS. For more information and to register visit the NASS webiste here.
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NRAS want to hear from family members of those who have rheumatoid arthritis for our new survey – ‘Rheumatoid Arthritis: Impact on the Family’. Rheumatoid arthritis often strikes in the prime of life and the impact on the family can be considerable. The aims of this survey are to capture what that impact actually is and what support/information family members want and need. |



















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