ARMA News
Transforming Patient Experience: the essential guide – available now! |
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Transforming Patient Experience: the essential guide is suitable for anyone with designated responsibility for improving patient experience – either as a provider of services or as a commissioner. It contains practical guidance and covers the crucial aspects of:
The resource includes the full research findings from What Matters To Patients? Developing the Evidence Base for Measuring and Improving Patient Experience a study undertaken by Kings College London and The Kings Fund. (Commissioned by the Department of Health and the NHS Institute in 2010.) The resource also highlights real life examples of how different types of organisations across the NHS have captured patient experience to drive service improvement, for example:
Transforming Patient Experience: the essential guide is intended to be a ‘living resource’ which we hope to update regularly with your case studies and ideas. We hope that it will prove to be a useful source of ideas and inspiration and enable you to optimise your existing endeavours. For more information, visit www.institute.nhs.uk/theguide
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National Joint Registry - Patient Focus Conference Free event on 23rd March |
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From 9.30am to 2pm including lunch at THE WELLCOME COLLECTION 183 EUSTON ROAD, LONDON NW1 2BE There will be short presentations to begin with from NJR members including clinicians to highlight NJR’s role and how we are working for patient safety. These will be followed by two more detailed workshops, one looking at our Public & Patient Guide and another, looking in more detail at NJR data and understanding the findings. The event will conclude after lunch with a panel Q&A – we will be inviting questions prior to the event as well as picking up on those prevalent topics discussed in the workshops. Please visit the website for more information or to book a place, please contact rebecca.beaumont@hqip.org.uk or call 020 7469 2546. |
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ARMA NewsARMA’s main channel of communication with its members is this website. As a key component of our service to the wider UK arthritis and musculoskeletal community, we are currently updating our website to ensure we continue to provide a valuable and easy-to-use resource. |
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Standards ActivitiesNews about development activities of the Standards of Care give recommendations to local service commissioners and providers for services for the main groups of musculoskeletal conditions. We greatly value the input of our licensees and want all members of the community to play an active role in this vital activity. We’ll consult you on any changes that may affect your condition and the wider comunity – ensuring standards remain high, yet achievable. |
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Commissioning NewsNews of our engagement at all levels from the Commissioning Board to the Consortia and Healthwatch. ARMA supports the development of the NHS commissioning board and welcomes their responsibility for specialised commissioning. ARMA encurages the wider engagement of patients and users and promotes the greater involvement of clinicians in commissioning activities. ARMA through its wider membership is keen to become more involved in the development of outcome measures, implementation of evidence based care pathways and commissioning.
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eCampainsPlease complete the below fields to sign up to our e-updates and receive the latest ARMA Campaigns news and actions. We’ll send you a monthly e-newsletter with news from our campaigns, ways to get invovled and information about other things going on in the community. We’ll also get in touch when there are campaign actions we need your help with, usually around once a month. We collect your address so that we can make sure we’re only sending you actions that are relevant to where you live. |
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ARMA News
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Improving access to NICE approved drugs |
| NICE is to produce a best practice guide to help trusts develop local formularies, as part of a move to ensure that all patients in England have access to clinically and cost-effective drugs. Local formularies provide a list of selected or preferred drugs available to local prescribers and have an important role in underpinning safe and effective use of medicines. However, there is currently no standard process or advice for putting together a local formulary which has led to variations across the country. A recent report into innovation in healthcare by the Department of Health has highlighted that not all local formularies are including all of NICE’s technology appraisals. This can lead to a postcode lottery where patients miss out on drugs approved by NICE. |
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The lack of integrated services to improve health and well-being across the NHS and local government is a missed opportunity to create long-term savings and make a real impact on patients and local communities. |
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The lack of integrated services to improve health and well-being across the NHS and local government is a missed opportunity to create long-term savings and make a real impact on patients and local communities. As demands on the NHS increase and reforms get underway, the service will need to embrace well-being to improve health and drive savings. That is the message from a joint report produced by the NHS Confederation and the Faculty of Public Health on wellness services and the way they are integrated across health and social care. Wellness services take a whole-person and community approach to improving physical and mental health to improve people’s overall health and wellbeing. They include services like weight management, smoking cessation and support in accessing physical activity services. The joint report, From Illness to Wellness, has been published with the aim of sharing learning among health and local government commissioners and providers and encouraging new ways of shifting organisational approaches towards wellness rather than just focusing on illness. Commenting on the report NHS Confederation deputy director of policy Jo Webber, said: “It makes sense for health and local government to look at people’s health in the round, rather than splitting the population up into people who are or are not under clinical care. We need to take this opportunity to have a good look at how we can improve the health and well-being outcomes of our communities, provide more responsive and cost-effective care, whilst reducing pressure on the NHS.” The report says locally developed approaches which embrace innovation will provide more responsive, cost effective care. It says taking a more holistic approach to health will help organisations align care and reduce the duplication of services. However, the way services are currently planned and provided means they have not yet fully embraced the idea of integrating physical and mental health and well-being. Jo Webber continued: “It is increasingly irrelevant to see good health as simply the absence of disease. The evidence says we need a different concept of good health or wellness that looks at things much more holistically. “There are some big challenges for staff in the NHS and local government in making this change and our report sets out some key thinking about how to get on and implement solutions that are key to improving health and wellbeing.” Professor Sarah Stewart-Brown, Chair of the Faculty of Public Health’s Mental Health Committee, said: “We fully support wellness services that take a whole-person, whole community approach to improving health. Our own reports on both children’s mental health and green spaces show how wellness plays an important part in tackling a range of health and social problems like obesity, mental illness and antisocial behaviour. “At this time of major change in public health, it is critical that local authorities, health professionals and policymakers work together to promote wellbeing and tackle health inequalities.” As the NHS and other parts of the public sector face an unprecedented financial challenge, the report is clear that the big opportunity for new structures such as health and well-being boards is to tackle the causes of ill health at source. Wellness services can help coordinate services such as occupational health, housing, smoking cessation and mental health provision. The report summarises the growing body of evidence to support a shift in how the NHS should view health services and provides examples of where integrated approaches are being put in place. It also provides answers to the questions posed by the Government’s Future Forum about what the NHS can do to keep the public’s health at the heart of the NHS. Access the report here. |
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Implementing the National Quality Standard and Beyond Thursday 8th March 2012, London
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The draft NICE quality standard: Patient Experience in Adult NHS Services has been published and is in consultation. It focuses on generic patient experiences and is relevant for all people using adult NHS services. Chaired by Sophie Staniszewska Chair Guideline Development Group The NICE Quality Standard for Patient Experience in Adult Services, this conference provides an important update on patient experience with a focus on the new NICE quality standard including how it was developed and how progress will be monitored. Download here. Following an opening presentation from Dianne Kennard Head of Patient Engagement and Experience Department of Health who will discuss implementing the white paper vision which focuses on patient experience as a key arbiter of all NHS services, delegates will then hear from experienced speakers on:
To book your place visit http://www.healthcareconferencesuk.co.uk/event/684/book
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Recruitment of Chief Executive |
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We are currently looking to recruit a full-time Chief Executive responsible for managing the Society and ensuring it fulfills its charitable objectives. The person chosen will be responsible for implementing the Society’s 5-year business plan. For an overview of the Society and the role please download the full job advertisement. For full details of the role, please download the job description. For details of the type of person we are looking to recruit please download the personal specification. To apply, please download the application form and once completed please email it to apply@sclerodermasociety.co.uk |
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